Introduction to using southwest credits

    This guide offers an overview of how to use southwest credits to offset the cost of your next flight.

    Using Your Southwest Credits

    • If you booked a refundable ticket: Your credit was automatically refunded to your original form of payment.

    • If you booked a non-refundable ticket, keep reading!

    • If you have a Southwest account: Click this link to log in to your account and manage your credits. You will see the below screen after logging in.

    Southwest My Credits

    • Use your credits at checkout. Click this link to use your credits. You should see a screen like the below image where you can apply your credits.

    Southwest My Credits